Alerts

What is an Alert?

An Alert is any image containing a message that pertains to a specific emergency event. It lives in your portal and is activated by a single click when needed.

How to Create an Alert

Navigate to Message portal:

At the top, click on the "Alerts" tab:

Click "Create alert" to start creating a new Alert:

You can either upload an image you have saved on your computer, or you can select "Use creative" and create one:

If you have access to our Campus Connect theme library, you can easily create an emergency message via our Creative Portal:

Once you've either uploaded or created an emergency message, simply select the screens you want to have the Alert preloaded on and click "Done":

Make sure to always assign screens to your alerts or it will be useless in the time of need.

Enabling / Disabling an Alert

In the event of an emergency, simply click "Enable" on the corresponding Alert and within 15 seconds, all screens assigned to the Alert will display the Alert until you disable it.

After enabling an Alert, a preview of the Alert will appear in the top navigation bar to serve as a reminder that the Alert is still enabled: